Frequently Asked Questions
Everything you need to know about shopping with Ashworth.
What is your shipping policy?
We offer standard and express shipping worldwide. Standard shipping typically takes 5-7 business days, while express delivery arrives within 2-3 business days.
How do I return an item?
You can return any unworn, unwashed items with original tags within 30 days of purchase. Use our online portal to generate a prepaid return shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are Ashworth garments ethically made?
Sustainability is at our core. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and use eco-friendly materials whenever possible.